Your privacy is our top priority at Bolbybol. In this privacy policy, we clearly explain what information is collected about you, why it is collected, and how it is kept secure.
This privacy policy applies to both the Bolbybol website and mobile app. By using the platform, you are agreeing to this policy.
Bolbybol is one of Bangladesh's most trusted online gaming and betting platforms. We believe that a player's personal information is their own asset — and protecting that asset is our ethical responsibility. This privacy policy explains what information Bolbybol collects, why it is collected, where it is stored, and what rights you have over your data.
Our privacy policy is built in line with international data protection standards. Bolbybol never sells your personal information to third parties and never shares it without authorisation. Everything we do is transparent and accountable.
If you have any questions after reading this policy, our 24/7 support team is always ready to help. We want you to feel completely safe and comfortable using Bolbybol.
Various types of information are collected when you register and use Bolbybol — either automatically or directly from what you provide. Full details are explained below:
| Type of Data | When Collected | Mandatory |
|---|---|---|
| Name & Mobile Number | At Registration | Yes |
| Date of Birth | At Registration | Yes |
| Payment Number | At First Deposit | Yes |
| National ID | Large Withdrawal Processing Time | As Applicable |
| IP & Device Information | Automatically at Every Session | Automatic |
Bolbybol uses your information only for necessary purposes. We never collect excessive or unnecessary data. The specific purposes for which we use your data are outlined below:
Bolbybol never sells your data to advertisers or marketing companies. Your data is used solely to improve the service we provide to you.
Bolbybol uses the highest technical security measures to protect your data. Our servers are monitored by a dedicated security team around the clock, and regular security audits are conducted.
Your payment information (bKash/Nagad/Rocket number) is stored in fully encrypted form. No Bolbybol employee can directly view your payment details.
Bolbybol does not sell your data to third parties. However, in certain limited circumstances, data may be shared with specific third parties — strictly as needed to deliver our services:
| Third Parties | What Information Is Shared | Why It's Needed |
|---|---|---|
| Payment Processors (bKash / Nagad / Rocket) | Transaction Information | To process deposits and withdrawals |
| KYC Verification Services | Identity Information | To verify age and identity |
| Anti-Fraud System | IP & Device Information | To Prevent Fraud |
| Legal Authorities | Applicable Information | Legal Obligation |
Every third party listed above is bound by a strict confidentiality agreement. They may only use your data for the specified purpose, and any other use is strictly prohibited.
Bolbybol uses cookies on its website and app to improve the user experience. Cookies are small text files stored on your device.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to not work properly.
At Bolbybol, you have full control over your personal information. We ensure that you can easily exercise all of the following rights:
Bolbybol gives you full control over your personal information.
You have the right to know what information we hold about you. Submit a request to our support team at any time and the information will be provided within 3 business days.
If any of your information is incorrect, you may request a correction. With valid supporting evidence, updates will be made promptly.
After closing your account, you may request deletion of your data beyond what is required by legal obligations.
You may request a copy of your data in an easily readable format such as CSV.
You may opt out of marketing communications or object to specific uses of your data.
If you believe your privacy has been violated, you can file a complaint directly with our support team. Every complaint is taken seriously and thoroughly investigated.
Bolbybol strictly prohibits anyone under 18 from using the platform. Protecting the data of children and minors is a core part of our privacy policy.
Bolbybol's servers are hosted in internationally certified data centres. In some cases, your data may be processed on servers located in different countries. In every case, international data protection standards are followed.
For any data transfers, we ensure that the destination country or service provider maintains adequate data protection standards. All partners working with us are bound by strict data protection agreements.
Bolbybol retains your information only for as long as required. All data is kept while your account remains active. After account closure:
Once the retention period expires, your data is automatically deleted or anonymized so you can no longer be identified.
Bolbybol may update this privacy policy from time to time. For any significant changes, we will:
You will be notified instantly via push notifications on the mobile app.
You will be informed of any changes via a clear banner or pop-up when you visit the site.
The "Last Updated" date at the top of this page will change whenever updates are made, so you can always confirm the latest version.
Changes generally take effect 7 days after the announcement, except for urgent legal updates.
Continued use of the platform after any changes will be taken as acceptance of the updated policy. We recommend reviewing it whenever changes are made.
Contact us for any privacy-related questions, requests, or complaints. Our data protection team will respond promptly.
Email: [email protected] — Typically responded to within 24 hours.
Live chat support is available 24/7. Click the chat button on the app or website for instant help — average response time is just 3 minutes.
We don't just make promises — we back them up with both technology and policy to keep your data safe.
Every transaction and piece of personal information you share is protected with 256-bit AES encryption — as secure as your bank.
Bolbybol never sells your personal information to advertisers or marketing companies — that is our commitment.
View, correct, download, or delete — full control over your data stays with you.
Your data is automatically deleted after the defined retention period. We do not retain outdated information without reason.
Every quarter, third-party security experts audit our systems and any vulnerabilities identified are addressed immediately.
Our privacy policy is written in plain, simple language so every user can easily understand how their information is being used.
Answers to the most common privacy questions asked by players.
Your data is secure, your transactions are safe, and your gaming experience is unmatched. Register now and get a 100% bonus on your first deposit.